Transcript text: 15. (A) Showing empathy is also important for effective listening, (B) empathy is your ability to feel sorrow over someone's misfortune.
Part A and part B are true.
Part $A$ and part $B$ are false.
Part $A$ is true and part $B$ is false.
Part $A$ is false and part $B$ is true.
16. (A) Divorce impacts relationships with others, (B) especially extended family and social groups who have been sources of support for the couple.
Both part A and part B are true.