Questions: Which of the following is an example of an external filter in communication? When traveling in Japan, Hayley gets on the wrong train because she cannot read the signs in Japanese. Taylor tells Calvin she is too busy to have dinner this week, and Calvin assumes she must be upset with him. Ryan told Anna to meet at the restaurant at 5, but due to static on the call. Anna heard 9 instead. Jeff uses the "Reply All" option on each email because he thinks it's important for everyone to stay informed.

The answer is: When traveling in Japan, Hayley gets on the wrong train because she cannot read the signs in Japanese.

Explanation for each option:

1. When traveling in Japan, Hayley gets on the wrong train because she cannot read the signs in Japanese.

   • This is an example of an external filter in communication. External filters are barriers that exist outside the individual, such as language differences, environmental noise, or physical obstructions. In this case, the language barrier (Japanese signs) is the external filter that prevents Hayley from understanding the information correctly.

2. Taylor tells Calvin she is too busy to have dinner this week, and Calvin assumes she must be upset with him.

   • This is an example of a misunderstanding due to internal filters, such as personal biases or assumptions. Calvin's assumption that Taylor is upset with him is based on his internal interpretation of her message, not an external barrier.

3. Ryan told Anna to meet at the restaurant at 5, but due to static on the call, Anna heard 9 instead.

   • This is an example of an external filter, specifically environmental noise (static on the call) that distorts the message. However, the primary example of an external filter in the context of the question is the language barrier in the first option.

4. Jeff uses the "Reply All" option on each email because he thinks it's important for everyone to stay informed.

   • This is an example of a communication behavior that may lead to information overload or inefficiency, but it is not an external filter. It is more related to communication practices and preferences.

In summary, the correct example of an external filter in communication is the first option, where Hayley cannot read the signs in Japanese.