Questions: earning Apex Learning - Courses n/public/activity/3001004/assessment 3.1.4 Quiz: Resolving Conflict Question 10 of 10 How does echoing help you resolve conflict? A. It condenses what was said into a succinct statement. B. It sends the message that you are tracking what is being said, not thinking of something else. C. It forces you to describe the other person's position into your own words. D. It demonstrates your interest and desire to learn more about the other person's perspective. SUBMIT PREVIOUS

The answer is B. It sends the message that you are tracking what is being said, not thinking of something else.

While condensing what was said into a succinct statement can be helpful in communication, it is not the primary function of echoing. Echoing involves repeating back what the other person has said to show understanding, rather than summarizing or condensing.

Echoing is a technique used in active listening where you repeat back what the other person has said. This shows that you are paying attention and are engaged in the conversation, which can help in resolving conflicts by ensuring that both parties feel heard and understood.

Describing the other person's position in your own words is more aligned with paraphrasing rather than echoing. Paraphrasing involves rephrasing the message in your own words to confirm understanding, while echoing involves repeating the exact words or phrases used by the speaker.

While echoing can demonstrate interest and a desire to understand the other person's perspective, the primary function is to show that you are actively listening and tracking the conversation, which is more directly captured by option B.