The $z$ score for the value $X=9832$ in the distribution, rounded to 2 decimal places, is 0.76.
\[ z = 0.76 \]
To find the $z$ score for the value $X=12405$ in the distribution, we first calculate the difference from the mean ($\mu=10381$).
\[ X - \mu = 12405 - 10381 = 2024 \]
Next, we standardize this difference by dividing it by the standard deviation ($\sigma$) of the distribution.
\[ z = \frac{(12405 - 10381)}{2117} = \frac{2024}{2117} = 0.956 \]
The $z$ score for the value $X=12405$ in the distribution, rounded to 2 decimal places, is 0.96.
\[ z = 0.96 \]