Questions: certify.com/app/?func=navigateitemsitemsequence =82 QSO-345-10640 [Based on Certified Associate in Project Management (CAPM) Based on PMBOK7] English * MY LIBRA: Karen, the project sponsor, is not happy with the team's progress based on their current rate of work. She believes that the WIP limit is at fault and demand that the limit be removed so that the team can take on more work to get the product completed faster. What do you tell Karen? A You tell Karen you will remove the WIP limit and encourage the team to work as best as they can. B You inform Karen that you will have the team work overtime. C You tell Karen you will hire additional staff. D You tell Karen that WIP limits are meant to keep the team focused.

The answer is D: You tell Karen that WIP limits are meant to keep the team focused.

Explanation for each option:

A. You tell Karen you will remove the WIP limit and encourage the team to work as best as they can.

• This option is incorrect because removing the WIP (Work In Progress) limit can lead to multitasking, which often results in decreased productivity and quality. WIP limits are used to ensure that the team focuses on completing tasks before starting new ones, which can improve efficiency and quality.

B. You inform Karen that you will have the team work overtime.

• This option is incorrect because while working overtime might temporarily increase output, it can lead to burnout and decreased productivity in the long run. It does not address the root cause of the issue and can negatively impact team morale.

C. You tell Karen you will hire additional staff.

• This option is incorrect because hiring additional staff is a significant decision that requires time and resources. It may not be a feasible or immediate solution to the problem at hand, and it does not address the issue of managing work effectively with the current team.

D. You tell Karen that WIP limits are meant to keep the team focused.

• This option is correct because WIP limits are a key component of agile and lean methodologies. They help teams maintain focus, reduce context switching, and improve flow efficiency. By explaining the purpose of WIP limits, you can help Karen understand how they contribute to the team's productivity and quality of work.

In summary, the best approach is to explain the purpose and benefits of WIP limits to Karen, as they are designed to help the team maintain focus and improve their workflow.