Questions: Frito Lay scores well above the passing grade in quality control and utilizes statistical process controls to assist in these efforts. Which of the 10 operation management decisions is involved? A. layout B. quality C. process strategy D. supply chain management

Frito Lay scores well above the passing grade in quality control and utilizes statistical process controls to assist in these efforts. Which of the 10 operation management decisions is involved?
A. layout
B. quality
C. process strategy
D. supply chain management

Transcript text: Frito Lay scores well above the passing grade in quality control and utilizes statistical process controls to assist in these efforts. Which of the 10 operation management decisions is involved? A. layout B. quality C. process strategy D. supply chain management

Solution

Solution Steps

Step 1: Identify the key concept in the question

The question mentions "quality control" and "statistical process controls," which are directly related to maintaining and improving product quality.

Step 2: Match the concept to the operation management decisions

Among the 10 operation management decisions, "quality" is the decision that focuses on ensuring products meet specified standards and customer expectations.

Step 3: Select the correct option

Based on the analysis, the correct answer is B. quality.