Questions: Question 4 10 pts Positive phrasing is important in bad-news messages because it accomplishes all of these. often sounds more sincere. keeps the reader in a receptive mood. describes what you can do instead of what you can't.

The answer is: describes what you can do instead of what you can't.

While positive phrasing can contribute to a tone of sincerity, the primary focus of positive phrasing is not necessarily to sound more sincere. Sincerity is more about the overall tone and intent behind the message rather than just the phrasing.

This is a benefit of positive phrasing, but it is more of an outcome rather than the primary reason for using positive phrasing. Keeping the reader receptive is important, but it is achieved through various means, including positive phrasing.

This is the core purpose of positive phrasing in bad-news messages. By focusing on what can be done, the message remains constructive and forward-looking, which helps in maintaining a positive relationship with the reader. This approach is more likely to be received well and keeps the communication open and productive.