Questions: Just output the content of the question, DO NOT output additional information or explanations.

To effectively use listening skills to build a strong rapport, consider the following strategies:

1. Active Listening: This involves fully concentrating, understanding, responding, and remembering what is being said. It requires the listener to give full attention to the speaker, acknowledging their message both verbally and non-verbally. For example, nodding, maintaining eye contact, and using affirmations like "I see" or "I understand" can show the speaker that you are engaged.

2. Empathetic Listening: This goes beyond just hearing words; it involves understanding the speaker's emotions and feelings. By putting yourself in the speaker's shoes, you can respond more compassionately and appropriately. For instance, if a friend is sharing a difficult experience, showing empathy by saying, "That sounds really tough, I'm here for you," can strengthen your connection.

3. Reflective Listening: This technique involves paraphrasing or summarizing what the speaker has said to ensure understanding and show that you are paying attention. For example, if someone explains a problem they are facing, you might respond with, "So what you're saying is that you're feeling overwhelmed by your workload, is that right?"

By employing these listening skills, you can create a more trusting and open environment, which is essential for building strong relationships.