The answer is B: the micro-macro dilemma.
Explanation for each option:
A. The storing function - This option is incorrect. The storing function refers to the process of holding goods until they are needed, which is not relevant to the situation described.
B. The micro-macro dilemma - This is the correct answer. The micro-macro dilemma refers to situations where actions that benefit individuals (micro) may not be beneficial for society as a whole (macro). In this case, individuals may find convenience in using plastic water bottles, but this practice is harmful to the environment due to increased landfill waste.
C. Customer value - This option is incorrect. Customer value refers to the perceived benefits a customer receives from a product or service compared to its cost. The scenario is more about environmental impact than customer value.
D. Innovation - This option is incorrect. Innovation involves creating new ideas, products, or methods. The scenario does not describe a new product or method but rather a choice between existing options.
E. Dissonance - This option is incorrect. Dissonance, often referred to as cognitive dissonance, is the mental discomfort experienced by a person who holds two or more contradictory beliefs or values. The scenario does not describe an internal conflict of beliefs but rather a societal issue.