Questions: 25. A client asks you about a program offered by the County that you know nothing about. How should you respond? A. "That is a good question, let me find out." B. "I'm sorry, I honestly don't know anything about that program." C. "I believe that information is located on our website; you can look it up there." D. "I think someone else might be able to better help you with that."

The answer is A. "That is a good question, let me find out."

This response is proactive and shows a willingness to assist the client. It indicates that you are taking responsibility to find the information, which can help build trust and rapport with the client.

While this response is honest, it does not offer any assistance or solution to the client's query. It may leave the client feeling unsupported.

This response directs the client to another resource but does not provide immediate help. It may come across as dismissive, especially if the client has already tried looking up the information online.

This response suggests that the client should seek help from another person, which might be necessary in some cases. However, it does not show a commitment to helping the client directly and may lead to frustration if the client is passed around without getting the needed information.