Questions: The most common type(s) of routine requests(s) is/are asking for information or action, asking for recommendations, making claims and requesting adjustments, All of the above, None of the above.
Transcript text: The most common type(s) of routine requests(s) is/are asking for information or action, asking for recommendations, making claims and requesting adjustments, All of the above, None of the above.
Solution
Answer
The answer is All of the above.
Explanation
Option 1: Asking for information or action.
This is a common type of routine request where individuals or organizations seek specific information or ask for certain actions to be taken. For example, a customer might request product details or a company might ask an employee to complete a task.
Option 2: Asking for recommendations.
Requests for recommendations are also routine, especially in professional settings. This could involve asking for a reference letter or seeking advice on a particular decision.
Option 3: Making claims and requesting adjustments.
This type of request involves addressing issues with products or services and seeking corrections or compensations. For instance, a customer might request a refund or replacement for a defective product.
Since all these types of requests are common in various contexts, the correct answer is "All of the above."