Questions: Question 7 (1 point) Match the theories or advancements to the proper name, (look down to the right for the three choices) levels CEO to workers. - Control - Measure - The performance of the process - Compare performance to the goals - Action where there is a gap PDCA => PDSA (plan, do, study, act) - 3 Levels of Quality Management - Strategic Quality Mgt - policies - Operational QM

The question appears to be asking for a match between theories or advancements and their proper names, specifically in the context of quality management. The text mentions PDCA (Plan, Do, Check, Act) and PDSA (Plan, Do, Study, Act), as well as three levels of quality management: Strategic Quality Management, policies, and Operational Quality Management.

To address this, let's break down the components:

1. PDCA/PDSA Cycle: This is a well-known iterative four-step management method used in business for the control and continuous improvement of processes and products. The cycle involves:

   • Plan: Identify an opportunity and plan for change.
   • Do: Implement the change on a small scale.
   • Check/Study: Use data to analyze the results of the change and determine whether it made a difference.
   • Act: If the change was successful, implement it on a wider scale and continuously assess your results. If the change did not work, begin the cycle again.

2. Three Levels of Quality Management:

   • Strategic Quality Management: This involves high-level planning and policy-making to ensure quality is integrated into the strategic goals of the organization.
   • Operational Quality Management: This focuses on the day-to-day activities and processes that ensure quality standards are met.
   • Policies: These are the guidelines and rules that govern the quality management practices within an organization.

Given the context, the task is likely to match these concepts to their descriptions or roles within an organization. However, the text provided is incomplete and lacks specific options to match. Therefore, based on the information available, the PDCA/PDSA cycle is related to process improvement and quality control, while the three levels of quality management pertain to the organizational structure and implementation of quality practices.

In summary, the PDCA/PDSA cycle is a method for continuous improvement, and the three levels of quality management refer to the strategic, operational, and policy aspects of managing quality within an organization.