Questions: Organizations should refrain from offering too high a level of responsiveness to customers because company costs may become too high. customer demands will continually grow. quality of products will become low. customer relationships will not improve. production schedules will increase.

The answer is company costs may become too high.

Offering a high level of responsiveness often requires significant resources, such as additional staff, advanced technology, and expedited processes. These resources can lead to increased operational costs, which may not be sustainable for the organization in the long run.

While it is true that meeting high levels of responsiveness can set a precedent for customer expectations, this is not necessarily a reason to refrain from being responsive. Companies can manage customer expectations through clear communication and setting realistic service standards.

High responsiveness does not inherently lead to lower product quality. In fact, many companies manage to maintain high responsiveness and high quality simultaneously. The key is efficient management and resource allocation.

On the contrary, high responsiveness generally leads to improved customer relationships as customers feel valued and heard. This can result in increased customer loyalty and positive word-of-mouth.

While high responsiveness might put pressure on production schedules, it does not necessarily mean they will increase. Efficient planning and resource management can help maintain production schedules even with high responsiveness.