Questions: learning.mheduca BUSI-241-01C.2025SP: C0... Question Mode: True or Fal... Untitled document - Googl... Mc Graw Hill 5 of 31 Concepts completed (i) True or False Question True or false: You should never use negative words in business communication. True False Need help? Review these concept resources. Read About the Concept

The answer is False.

This option suggests that negative words should never be used in business communication. While it's generally advisable to maintain a positive tone in business communication to foster goodwill and collaboration, there are situations where negative words may be necessary. For example, when addressing issues such as non-compliance, performance problems, or when delivering constructive criticism, negative words might be required to clearly convey the seriousness of the situation.

This option acknowledges that while positive language is preferred, there are circumstances where negative words are appropriate and necessary. Effective communication sometimes requires addressing negative aspects directly to ensure clarity and understanding. The key is to use negative words judiciously and constructively, ensuring that the overall message remains professional and respectful.