Questions: Question 39 2 pts Which characteristic of bureaucracies, according to Max Weber, produces efficiency in large-scale corporations, but also produces trained incapacity and a narrow perspective? Division of labor Hierarchy of authority Written rules and regulations Impersonality

The answer is Division of labor.

Max Weber identified the division of labor as a key characteristic of bureaucracies that contributes to their efficiency. By dividing tasks among specialized roles, organizations can achieve a high level of productivity and expertise. However, this specialization can also lead to "trained incapacity," where workers become so focused on their specific tasks that they lose sight of the broader organizational goals and develop a narrow perspective.

While the hierarchy of authority is another important feature of bureaucracies, it primarily ensures clear lines of command and control, which helps maintain order and efficiency. It does not directly lead to trained incapacity or a narrow perspective in the same way that division of labor does.

Written rules and regulations provide consistency and predictability in bureaucratic operations. They help ensure that everyone follows the same procedures, but they do not inherently cause trained incapacity or a narrow perspective.

Impersonality in bureaucracies ensures that decisions are made based on objective criteria rather than personal preferences. This characteristic helps maintain fairness and efficiency but is not directly related to the development of trained incapacity or a narrow perspective.