Questions: Multiple Choice Question As Laura explains the directions to Maya, she nodded and said, "I get it and okay, several times." What type of listening response was she utilizing? O analyzing O empathizing O backchanneling O stonewalling Need help? Review these concept resources High Medium Low © 2024 McGraw Hill. All Rights Reserved. Privacy Center Terms of Use

The answer is backchanneling.

Analyzing involves evaluating and interpreting the message to provide feedback or a solution. It is more about processing the information deeply and offering insights, which is not what Maya is doing in this scenario.

Empathizing involves understanding and sharing the feelings of the speaker. It is more about emotional connection and support, rather than simply acknowledging the message.

Backchanneling refers to the listener providing feedback to the speaker through verbal or non-verbal cues, such as nodding or saying "I get it" and "okay," to show that they are paying attention and understanding the message. This matches Maya's response in the scenario.

Stonewalling is a form of non-responsive behavior where the listener withdraws from the interaction, often giving no feedback or acknowledgment, which is not the case here.