Questions: Which of the following should a project manager do to deliver bad news? Provide the name of the individual at fault to document the problem Wait to see if the problem will resolve itself before approaching anyone Include the next steps to be used to resolve the issues Send it in an email so that the news is received quickly

The answer is "Include the next steps to be used to resolve the issues."

This option is generally not recommended as it can lead to blame-shifting and create a negative work environment. It is more productive to focus on solutions rather than assigning blame.

This approach is risky as it can lead to the problem worsening over time. Proactive communication is key in project management to address issues promptly.

This is the most effective approach. By including next steps, the project manager provides a clear path forward, which can help in mitigating the issue and maintaining team morale. It demonstrates leadership and a solution-oriented mindset.

While email can be a quick way to communicate, delivering bad news is often better done in person or through a more personal medium to allow for immediate discussion and support.