Questions: Organizational is made up of subcomponents and is what the customer experiences in an organization. - staffing - security - management - culture

The answer is: culture.

Explanation for each option:

1. Staffing: This refers to the process of hiring and managing employees within an organization. While staffing is crucial for the functioning of an organization, it is not what the customer directly experiences.

2. Security: This pertains to the measures taken to protect the organization’s assets, including data, physical property, and personnel. Although important, security is typically not a direct component of the customer experience.

3. Management: This involves the administration and coordination of tasks to achieve organizational goals. Management practices can influence the customer experience indirectly, but they are not the direct experience itself.

4. Culture: Organizational culture is made up of the values, beliefs, behaviors, and norms that characterize an organization. It is what the customer experiences in terms of service quality, employee behavior, and overall atmosphere. Culture directly impacts how customers perceive and interact with the organization.

Therefore, the correct answer is culture, as it encompasses the subcomponents that shape the overall experience of the customer within an organization.