Questions: If your goal is to maintain strong relationships at work, which of the following is a good approach to managing conflict? a.) Point out who is responsible for setbacks. b.) Avoid addressing conflict at all. c.) Avoid blaming individuals for problems. d.) Judge and criticize coworkers openly.

If your goal is to maintain strong relationships at work, which of the following is a good approach to managing conflict?
a.) Point out who is responsible for setbacks.
b.) Avoid addressing conflict at all.
c.) Avoid blaming individuals for problems.
d.) Judge and criticize coworkers openly.
Transcript text: If your goal is to maintain strong relationships at work, which of the following is a good approach to managing conflict? a.) Point out who is responsible for setbacks. b.) Avoid addressing conflict at all. c.) Avoid blaming individuals for problems. d.) Judge and criticize coworkers openly.
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Solution

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Answer

The answer is c.) Avoid blaming individuals for problems.

Explanation
Option a: Point out who is responsible for setbacks.

This approach can lead to defensiveness and resentment, which may escalate the conflict rather than resolve it. It focuses on assigning blame rather than finding a solution.

Option b: Avoid addressing conflict at all.

Ignoring conflict can lead to unresolved issues that may worsen over time. It is generally not a productive strategy for maintaining strong relationships.

Option c: Avoid blaming individuals for problems.

This approach focuses on resolving the issue without personal attacks, fostering a collaborative environment. It encourages problem-solving and maintains positive relationships by focusing on the issue rather than personal faults.

Option d: Judge and criticize coworkers openly.

Open criticism can damage relationships and create a hostile work environment. It is not conducive to resolving conflicts or maintaining strong workplace relationships.

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