Transcript text: Mrs. Olivier has been a resident in the long-term care facility for one month. She tells you that she likes it when you are taking care of her because the other nursing assistant is rough when helping her with personal care. Mrs. Olivier said that the other nursing assistant laughs when she is asked to be gentle. What is your best response in this situation? (Select the correct answer from the choices below.)
Tell the other nursing assistant to be gentler when caring for Mrs. Oliver or she might get reported.
Tell Mrs. Oliver that it may only seem like the other nursing assistant is rough, but she is still taking good care of Mrs. Oliver's needs.
Stay out of the situation. You need to keep a good working relationship with the other nursing assistants.
Contact your supervisor for direction on how to report Mrs. Oliver's complaint and who should get the report.