Questions: I recently bought the Meta Quest 3, which is a great example of how building trust with a customer can bring in continued sales, as I had already owned the Quest 2. While I could have branched out and tried a new kind of VR headset, I already trusted their previous product, and knew it would be reliable, so decided to go with a known quantity. Another reason I decided to stick with the Meta Quest is because I already owned games for the Quest 2. If I changed VR headsets, I would lose access to the games, wasting the money I already spent. I don't often make big purchases like a brand new VR headset, and though I had been eyeing the Quest 3 for a while, I didn't think I would buy it, but it was their trailer for the new game Asgard's Wrath 2 which came along with the Quest 3, which pushed me over the edge into buying. The graphics looked amazing in them, and I knew that I would never be able to experience that with the old Quest 2. So even though it was only about 60 dollars worth, the added game pushed me into buying.

I recently bought the Meta Quest 3, which is a great example of how building trust with a customer can bring in continued sales, as I had already owned the Quest 2. While I could have branched out and tried a new kind of VR headset, I already trusted their previous product, and knew it would be reliable, so decided to go with a known quantity. Another reason I decided to stick with the Meta Quest is because I already owned games for the Quest 2. If I changed VR headsets, I would lose access to the games, wasting the money I already spent. I don't often make big purchases like a brand new VR headset, and though I had been eyeing the Quest 3 for a while, I didn't think I would buy it, but it was their trailer for the new game Asgard's Wrath 2 which came along with the Quest 3, which pushed me over the edge into buying. The graphics looked amazing in them, and I knew that I would never be able to experience that with the old Quest 2. So even though it was only about 60 dollars worth, the added game pushed me into buying.
Transcript text: I recently bought the Meta Quest 3, which is a great example of how building trust with a customer can bring in continued sales, as I had already owned the Quest 2. While I could have branched out and tried a new kind of VR headset, I already trusted their previous product, and knew it would be reliable, so decided to go with a known quantity. Another reason I decided to stick with the Meta Quest is because I already owned games for the Quest 2. If I changed VR headsets, I would lose access to the games, wasting the money I already spent. I don't often make big purchases like a brand new VR headset, and though I had been eyeing the Quest 3 for a while, I didn't think I would buy it, but it was their trailer for the new game Asgard's Wrath 2 which came along with the Quest 3, which pushed me over the edge into buying. The graphics looked amazing in them, and I knew that I would never be able to experience that with the old Quest 2. So even though it was only about 60 dollars worth, the added game pushed me into buying.
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It sounds like you had a positive experience with the Meta Quest 2, which built a foundation of trust and reliability for you. This trust influenced your decision to purchase the Meta Quest 3, despite the availability of other VR headsets on the market. Your decision was also driven by the compatibility of your existing game library with the new headset, ensuring that your previous investments were not wasted.

Additionally, the inclusion of the new game "Achart's Wrath 2" with the Meta Quest 3 was a significant factor in your decision. The improved graphics and the promise of a better gaming experience were compelling enough to justify the purchase, even though it was a substantial investment for you.

This scenario highlights the importance of customer trust and product compatibility in driving continued sales. It also underscores how additional incentives, such as exclusive games or enhanced features, can effectively persuade customers to upgrade to newer models.

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