Questions: 1. Which of the following should be avoided during cross-cultural interactions? Hand gestures Smiling Politeness Greetings 2. What culture may you expect a double kiss on both cheeks as a greeting? French Japanese Australians British 3. True or False: Non-verbal communication can contradict what is being said with verbal word True False 4. Which of the following BEST describes cultural competence?

1. The answer is A: Hand gestures.

Explanation:

• Hand gestures: These should be avoided during cross-cultural interactions because gestures can have different meanings in different cultures. A gesture that is positive in one culture might be offensive in another.
• Smiling: Generally considered a universal sign of friendliness, though the interpretation can vary slightly, it is usually not something to avoid.
• Politeness: Being polite is universally appreciated and should not be avoided.
• Greetings: While the form of greeting may vary, acknowledging someone with a greeting is generally a positive practice.

2. The answer is A: French.

Explanation:

• French: In French culture, it is common to greet someone with a double kiss on both cheeks, known as "la bise."
• Japanese: In Japan, bowing is the traditional form of greeting.
• Australians: A handshake is more common in Australian culture.
• British: A handshake is also typical in British culture, though cheek kissing may occur in informal settings.

3. The answer is True.

Explanation:

• Non-verbal communication can indeed contradict verbal communication. For example, someone might say they are happy while their body language, such as crossed arms or a frown, suggests otherwise. This contradiction can lead to misunderstandings in communication.