Questions: Quiz: Chapter 02: Traditional and Contemporary Management Perspectives 2. The Classical Management Perspective The following table lists the four steps in Frederick Taylor's system of scientific management. Indicate the order in which the steps should be performed in order to optimize employee productivity, according to Taylor. Action Step 1 Step 2 Step 3 Step 4 Scientifically select employees and then train them to do the job as described. Develop a science for each element of the job to replace old rule-of-thumb methods. Select the word that best completes the sentence. As scientific management developed, employee performance was primarily measured in terms of productivity.

The answer is productivity.

Frederick Taylor's system of scientific management, also known as Taylorism, is a theory of management that analyzes and synthesizes workflows to improve economic efficiency, especially labor productivity. Taylor's approach to management and employee productivity involves the following steps in order:

1. Develop a science for each element of the job to replace old rule-of-thumb methods.
2. Scientifically select employees and then train them to do the job as described.
3. Supervise workers to ensure they follow the prescribed methods and provide further training if necessary.
4. Divide work nearly equally between managers and workers, so that managers apply scientific management principles to planning the work and workers actually perform the tasks.

By following these steps, Taylor aimed to optimize employee productivity, which was the primary measure of performance in his system.