Transcript text: Adriana, a manager at Confections Bakery, observed a significant decline in bakery sales last quarter, after the holiday rush. She shared the performance data with the owner, but the owner dismissed the concern because she has seen this decline during the same period in past years, and was confident that sales would return to normal levels. Unsatisfied with this response, Adriana analyzed the sales data further and discovered a large discrepancy in the inventory, which was the reason for the sales decline. Which critical thinking approaches were present in this scenario? Select all that apply.
(A) Confidence in reason, displayed by Adriana, by analyzing sales trends and discrepancies to uncover the cause of the decline
(B) Intellectual curiosity, displayed by Adriana, when she continued to seek the accurate reason for the sales decline
(C) Intellectual independence, displayed by the owner, by asserting her authority and making a judgment on the dedine
(D) Intellectual humility, displayed by the owner, when using her past professional experience and authority to make a judgment on the sales decline
In the context of organizational behavior, which of the following is an enduring change of behavior that results from experience?