Questions: Close to tears after her confrontation with Tony, Diana spoke with her husband, Rick, before the neighborhood improvement group meeting. "I always thought Tony was such a nice man, but now I see how selfish he really is. I wish this issue hadn't come up... I HATE being disappointed in people!" Concerned by his wife's assessment of their neighbor, Rick said, "Wait a second, honey. You know I agree with you that the kids need a safe place to play, but Tony has a point about people his age being safe, too. Remember how my dad got mugged last year walking from the bus stop to his house? Parking around here is bad enough sometimes that people have to walk farther than he did. Maybe Tony is just showing us that there are more problems here than we thought." Diana looked at him doubtfully: "Well, I want to think the best of Tony," she admitted. "This is the only argument l've ever had with him. But l've never seen any kind of criminal activity in the neighborhood." She shook her head. "And I don't want to pretend to be friends with someone who says I don't care about my neighbors! We HAVE to keep the playground. If we can find other options for better parking, great, but losing the playground is NOT an option." Many people, like Diana, become overwhelmed when they are in conflict and are unsure how to feel about it. Select the true statement about the nature of conflict.

Transcript text: Close to tears after her confrontation with Tony, Diana spoke with her husband, Rick, before the neighborhood improvement group meeting. "I always thought Tony was such a nice man, but now I see how selfish he really is. I wish this issue hadn't come up... I HATE being disappointed in people!" Concerned by his wife's assessment of their neighbor, Rick said, "Wait a second, honey. You know I agree with you that the kids need a safe place to play, but Tony has a point about people his age being safe, too. Remember how my dad got mugged last year walking from the bus stop to his house? Parking around here is bad enough sometimes that people have to walk farther than he did. Maybe Tony is just showing us that there are more problems here than we thought." Diana looked at him doubtfully: "Well, I want to think the best of Tony," she admitted. "This is the only argument l've ever had with him. But l've never seen any kind of criminal activity in the neighborhood." She shook her head. "And I don't want to pretend to be friends with someone who says I don't care about my neighbors! We HAVE to keep the playground. If we can find other options for better parking, great, but losing the playground is NOT an option." Many people, like Diana, become overwhelmed when they are in conflict and are unsure how to feel about it. Select the true statement about the nature of conflict.