Questions: Mc Graw Hill Exit Assignment 46 of 97 Concepts completed Multiple Choice Question Why did W. Edwards Deming consider performance appraisals to be damaging in comparison with performance management? Employees forget all of the feedback they receive. Scheduling performance appraisals wastes valuable work time. Employees remember only the negative parts of their appraisals. Managers do not have enough opportunity to criticize poor performance. Need help? Review these concept resources. Read About the Concept Rate your confidence to submit your answer. High Medium Low Reading

The answer is C: Employees remember only the negative parts of their appraisals.

Explanation for each option:

A. Employees forget all of the feedback they receive.

• This is incorrect. While some employees might forget parts of their feedback, it is not the primary reason W. Edwards Deming criticized performance appraisals. His main concern was more about the negative impact on employee morale and the overall system of performance evaluation.

B. Scheduling performance appraisals wastes valuable work time.

• This is also incorrect. Although scheduling and conducting performance appraisals can be time-consuming, Deming's critique was more focused on the psychological and systemic effects rather than the logistical aspects.

C. Employees remember only the negative parts of their appraisals.

• This is correct. Deming believed that performance appraisals often lead employees to focus on the negative feedback, which can demoralize them and reduce their overall productivity and job satisfaction. This focus on negative aspects can overshadow any positive feedback and lead to a decrease in motivation.

D. Managers do not have enough opportunity to criticize poor performance.

• This is incorrect. Deming's philosophy was actually against the idea of frequent criticism. He believed that constant criticism could harm employee morale and that a better approach would be to focus on improving the system and processes rather than blaming individuals.

W. Edwards Deming was a proponent of performance management over performance appraisals because he believed that the latter often led to a blame culture and did not contribute to systemic improvements. He advocated for a more holistic approach to performance management that focused on continuous improvement and collaboration.