Transcript text: Question 20
One evening Krista told her husband, Ted, "I just have so much on my plate right now. I don't know if I have time to get everything done. I want to paint the baby's room tomorrow, but I also have to organize that bridal shower for Marisa and pick up my mom from the airport. It's just so much."
Ted replied, "I hear that you have a lot going on. You'd like to paint the baby's room, but you also have to plan your friend's bridal shower and get your mom from the airport. What if I picked up your mom - would that help?"
Which active listening skill did Ted use in his response?
Summarizing
Questioning
Paraphrasing
Reflecting