Questions: Question 20 One evening Krista told her husband, Ted, "I just have so much on my plate right now. I don't know if I have time to get everything done. I want to paint the baby's room tomorrow, but I also have to organize that bridal shower for Marisa and pick up my mom from the airport. It's just so much." Ted replied, "I hear that you have a lot going on. You'd like to paint the baby's room, but you also have to plan your friend's bridal shower and get your mom from the airport. What if I picked up your mom - would that help?" Which active listening skill did Ted use in his response? Summarizing Questioning Paraphrasing Reflecting

Question 20

One evening Krista told her husband, Ted, "I just have so much on my plate right now. I don't know if I have time to get everything done. I want to paint the baby's room tomorrow, but I also have to organize that bridal shower for Marisa and pick up my mom from the airport. It's just so much."

Ted replied, "I hear that you have a lot going on. You'd like to paint the baby's room, but you also have to plan your friend's bridal shower and get your mom from the airport. What if I picked up your mom - would that help?"

Which active listening skill did Ted use in his response?
Summarizing
Questioning
Paraphrasing
Reflecting
Transcript text: Question 20 One evening Krista told her husband, Ted, "I just have so much on my plate right now. I don't know if I have time to get everything done. I want to paint the baby's room tomorrow, but I also have to organize that bridal shower for Marisa and pick up my mom from the airport. It's just so much." Ted replied, "I hear that you have a lot going on. You'd like to paint the baby's room, but you also have to plan your friend's bridal shower and get your mom from the airport. What if I picked up your mom - would that help?" Which active listening skill did Ted use in his response? Summarizing Questioning Paraphrasing Reflecting
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Solution

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Answer

The answer is Paraphrasing.

Explanation
Option 1: Summarizing

Summarizing involves condensing the main points of a conversation into a brief overview. While Ted does restate what Kista said, he does so in a way that closely mirrors her original words rather than condensing them into a brief summary.

Option 2: Questioning

Questioning involves asking questions to gain more information or clarify understanding. Ted does not ask any questions in his response; instead, he restates what Kista said and offers a solution.

Option 3: Paraphrasing

Paraphrasing involves restating what someone has said in your own words to show understanding. Ted effectively paraphrases Kista's concerns by restating them in his own words, demonstrating that he has listened and understood her situation.

Option 4: Reflecting

Reflecting involves expressing the speaker's feelings or emotions back to them. While Ted acknowledges Kista's busy schedule, he does not explicitly reflect on her emotions or feelings in his response.

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