Questions: Sarah's interpretation of Karen's comment
Transcript text: Sarah's interpretation of Karen's comment
Solution
Answer
The answer is Sarah's interpretation of Karen's comment.
Explanation
Option 1: Karen's thumbs-up gesture
This is an external action or non-verbal cue that Karen uses to communicate. It is not an internal filter but rather a part of the message being sent.
Option 2: The email announcing the annual bonus
This is a form of communication or message content. It is an external factor and not an internal filter affecting interpretation.
Option 3: Sarah's interpretation of Karen's comment
This is the internal filter. An internal filter refers to the personal biases, experiences, emotions, and perceptions that influence how a receiver interprets a message. Sarah's interpretation is shaped by her internal filters, which affect how she understands Karen's comment.