Questions: What is the best advice for writing the body of a routine request message? Remember that the quality of the information obtained from the request depends on the clarity of your inquiry. Vanessa is about to begin the second phase of the 3-x-3 writing process as she works on a letter to her clients. What will she do first in this phase? Collect any necessary information.

The answer is: Remember that the quality of the information obtained from the request depends on the clarity of your inquiry.

This is not the best advice because graphic devices like lists or headings can actually help organize information and make the message clearer and easier to read.

This is the best advice because the clarity of your inquiry directly impacts the quality of the response you will receive. Clear and precise questions are more likely to yield useful and accurate information.

This is not necessarily good advice. The length of the body should be appropriate to the complexity of the request. Sometimes, more than one paragraph is needed to clearly convey the message.

While personalizing a message can be effective, overusing the reader's name can come off as insincere or overly familiar, which might not be appropriate in all contexts.

The answer is: Collect any necessary information.

Analyzing the purpose of the letter is part of the first phase of the writing process, not the second phase.

This is the correct first step in the second phase of the writing process. Gathering all relevant information ensures that the content of the letter will be accurate and complete.

Proofreading is part of the third phase of the writing process, which involves revising and editing the draft.

Composing the first draft is also part of the second phase, but it comes after collecting the necessary information.