The real zeros and their multiplicities are:
- \( x = 0 \) with multiplicity \( 2 \)
- \( x = \sqrt{5} \) with multiplicity \( 1 \)
- \( x = -\sqrt{5} \) with multiplicity \( 1 \)
The graph touches the \( x \)-axis at \( x = 0 \) and crosses at \( x = \sqrt{5} \) and \( x = -\sqrt{5} \).
The maximum number of turning points is \( 3 \).
Thus, the answers are:
- Zeros: \( (0, 2), (\sqrt{5}, 1), (-\sqrt{5}, 1) \)
- Touches at \( x = 0 \), crosses at \( x = \sqrt{5} \) and \( x = -\sqrt{5} \)
- Maximum turning points: \( 3 \)
\[
\boxed{\text{Zeros: } (0, 2), (\sqrt{5}, 1), (-\sqrt{5}, 1); \text{ Touches at } 0, \text{ crosses at } \sqrt{5}, -\sqrt{5}; \text{ Max turning points: } 3}
\]