Questions: You are in the process of selecting the team for your next performance improvement project. It has been difficult in the past to coordinate the staff team members, residents, and resident representatives in the projects. Although challenging, it is important to involve the residents and families in identifying or choosing an area for improvement to: (Select the correct answer from the choices below.) Take some of the responsibility of identifying the issue from the staff Garner their support to allocate resources to modernize the facility Ensure the improvement area aligns with resident needs and preferences Encourage them to support strategies to increase the facility's revenue

The answer is: Ensure the improvement area aligns with resident needs and preferences.

While involving residents and families might reduce the burden on staff to identify issues, the primary goal is not to shift responsibility but to ensure that the improvements are meaningful and relevant to those directly affected.

Although resident and family support can be beneficial in resource allocation, the main focus of involving them is not solely for modernization purposes but to ensure that any changes meet their needs.

This option is the most accurate because involving residents and families helps ensure that the chosen area for improvement is directly relevant to their experiences and expectations, leading to more effective and satisfactory outcomes.

While financial support is important, the primary reason for involving residents and families is to focus on their needs and preferences, not just financial strategies.