Questions: Understanding the changing needs of customers is referred to as global economy. lean practices. customer orientation.
Transcript text: Understanding the changing needs of customers is referred to as global economy. lean practices. customer orientation.
Solution
Answer
The answer is customer orientation.
Explanation
Option 1: Global economy
The global economy refers to the interconnected economies of the world's nations, encompassing international trade, investment, and financial markets. It does not specifically address the understanding of changing customer needs.
Option 2: Lean practices
Lean practices are methodologies aimed at improving efficiency by eliminating waste and optimizing processes. While lean practices can be influenced by customer needs, they primarily focus on operational efficiency rather than directly understanding customer needs.
Option 3: Customer orientation
Customer orientation is a business approach that prioritizes understanding and meeting the needs and preferences of customers. It involves actively seeking to understand customer requirements and adapting products or services to meet those needs, making it the most relevant term for understanding changing customer needs.