Questions: Select all that apply Which of the following are outcomes associated with various types of organizational culture? Higher market share in adhocracy cultures Higher market share in clan and market cultures More positive organizational outcomes in market cultures Higher customer satisfaction in clan and market cultures Stronger quality and innovation in hierarchy cultures Higher financial performance in market and hierarchy cultures Need help? Review these concept resources.

Select all that apply
Which of the following are outcomes associated with various types of organizational culture?
Higher market share in adhocracy cultures
Higher market share in clan and market cultures
More positive organizational outcomes in market cultures
Higher customer satisfaction in clan and market cultures
Stronger quality and innovation in hierarchy cultures
Higher financial performance in market and hierarchy cultures
Need help? Review these concept resources.
Transcript text: Select all that apply Which of the following are outcomes associated with various types of organizational culture? Higher market share in adhocracy cultures Higher market share in clan and market cultures More positive organizational outcomes in market cultures Higher customer satisfaction in clan and market cultures Stronger quality and innovation in hierarchy cultures Higher financial performance in market and hierarchy cultures Need help? Review these concept resources.
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Solution

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The correct answers are:

  • Higher market share in adhocracy cultures
  • Higher customer satisfaction in clan and market cultures
  • Higher financial performance in market and hierarchy cultures

Here is an explanation for each option:

  1. Higher market share in adhocracy cultures: Adhocracy cultures are characterized by flexibility, innovation, and a willingness to take risks. These traits can lead to the development of unique products and services, which can capture a larger market share. Therefore, this statement is correct.

  2. Higher market share in clan and market cultures: Clan cultures focus on internal maintenance with flexibility, concern for people, and sensitivity for customers. Market cultures are results-oriented, with a focus on competition and achieving measurable goals. However, higher market share is more directly associated with adhocracy cultures due to their innovative nature. Therefore, this statement is less accurate.

  3. More positive organizational outcomes in market cultures: Market cultures emphasize competitiveness and achieving concrete results, which can lead to positive organizational outcomes such as increased productivity and profitability. This statement is correct.

  4. Higher customer satisfaction in clan and market cultures: Clan cultures emphasize employee involvement and customer satisfaction, while market cultures focus on meeting customer needs to achieve business goals. Both can lead to higher customer satisfaction. Therefore, this statement is correct.

  5. Stronger quality and innovation in hierarchy cultures: Hierarchy cultures are characterized by structured environments and clear procedures, which can lead to consistent quality but not necessarily innovation. Innovation is more associated with adhocracy cultures. Therefore, this statement is incorrect.

  6. Higher financial performance in market and hierarchy cultures: Market cultures focus on achieving financial goals and competitiveness, while hierarchy cultures ensure efficiency and stability. Both can contribute to higher financial performance. Therefore, this statement is correct.

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