The answers to the questions are as follows:
- Sample size requirement: A. The sample size needs to be greater than 30.
- Probability that the sample mean is less than 20 minutes: \( P \approx 0.0346 \).
Thus, the final boxed answers are:
\[
\boxed{\text{Sample size requirement: A. The sample size needs to be greater than 30.}}
\]
\[
\boxed{P \approx 0.0346}
\]