Questions: 1. Pharmacy technicians help manage the third-party billing process. 2. Formularies are the same at all institutional pharmacies or for all health plans. 3. Many formulary drugs are generic versions of proprietary products. 4. Generic drugs are less expensive because they are less effective than brand name drugs. 5. In a PPO, the patient must select a primary physician to coordinate all of the patient's medical needs. 6. A PPO plan usually has a higher copayment than an HMO. 7. Each insurance plan has specific guidelines that must be followed for reimbursement. 8. The cost of prescriptions is the same from pharmacy to pharmacy.

Transcript text: 1. Pharmacy technicians help manage the third-party billing process. 2. Formularies are the same at all institutional pharmacies or for all health plans. 3. Many formulary drugs are generic versions of proprietary products. 4. Generic drugs are less expensive because they are less effective than brand name drugs. 5. In a PPO, the patient must select a primary physician to coordinate all of the patient's medical needs. 6. A PPO plan usually has a higher copayment than an HMO. 7. Each insurance plan has specific guidelines that must be followed for reimbursement. 8. The cost of prescriptions is the same from pharmacy to pharmacy.