Questions: You have been working at a bank for the last four years, but they recently changed systems, and you had to relearn how to perform every task. After a while, you notice that you cannot remember how you used to perform these tasks using the old system. This is an example of retroactive interference proactive interference overactive retrieval executive retrieval

The answer is retroactive interference: the original text in the question describes a situation where new information (the new system) interferes with the ability to recall old information (the old system).

Explanation for each option:

1. Retroactive interference: This occurs when new information interferes with the ability to recall previously learned information. In this scenario, the new system is making it difficult for you to remember how tasks were performed using the old system, which is a classic example of retroactive interference.

2. Proactive interference: This is the opposite of retroactive interference, where old information interferes with the ability to learn or recall new information. If you were struggling to learn the new system because of habits from the old system, it would be proactive interference. However, this is not the case here.

3. Overactive retrieval: This is not a recognized term in cognitive psychology related to memory interference. It does not apply to the situation described.

4. Executive retrieval: This term is not commonly used in the context of memory interference. It might refer to the process of retrieving information using executive functions, but it does not describe the interference between old and new information as in the scenario provided.