The decision is to \( \text{reject} \) the \( \text{null} \) hypothesis. There is \( \text{sufficient} \) evidence that the phone's mean battery life with the app is \( \text{not equal to} \) \( 19.8 \) hrs.
\[
\boxed{\text{reject the null hypothesis; sufficient evidence; not equal to } 19.8 \text{ hrs.}}
\]