The answer is the first one (A): cd ..
Explanation for each option:
a. cd ..: This command is used to move up one directory level. Since the current directory is /home/jim/sales/pending, using cd .. will take the user to /home/jim/sales. To reach /home/jim, the user would need to execute cd .. again from /home/jim/sales. However, the question asks how to navigate to /home/jim, and cd .. is the correct first step in this process.
b. cd/jim: This command is incorrect because it lacks a space between cd and /jim. Additionally, /jim is an absolute path, and there is no indication that such a directory exists at the root level.
c. cd .. /: This command is incorrect because it contains a space between .. and /. The correct syntax to move up one directory level is simply cd .., and the slash is unnecessary and incorrect in this context.
d. cd ./ : This command is incorrect because cd ./ keeps the user in the current directory. The ./ refers to the current directory, so this command effectively does nothing in terms of changing directories.
In summary, the correct way to start navigating to /home/jim from /home/jim/sales/pending is to use cd .. to move up one directory level at a time.