Questions: Gather information of the incident
Question people involved
Implement a solution
Test the theory
Transcript text: Gather information of the incident
Question people involved
Implement a solution
Test the theory
Solution
Answer
The answers are: Gather information of the incident, Question people involved, Test the theory.
Explanation
Option 1: Gather information of the incident
Gathering information is a fundamental step in identifying the cause of an incident. It involves collecting data, facts, and evidence related to the incident, which helps in understanding what happened and why.
Option 2: Question people involved
Questioning people involved in the incident can provide insights and firsthand accounts of the events leading up to the incident. This can help in identifying potential causes and contributing factors.
Option 3: Implement a solution
Implementing a solution is not a strategy for identifying the cause of an incident. It is a step that comes after the cause has been identified and a solution has been developed to address the issue.
Option 4: Test the theory
Testing the theory involves developing hypotheses about the potential causes of the incident and then testing these hypotheses to see if they hold true. This is a critical step in confirming the actual cause of the incident.